Privacy Policy

Introduction

Bet44 is one of Bangladesh's most trusted online betting platforms. We believe that protecting each member's personal information is among our most important responsibilities. In this privacy policy, we clearly explain what data we collect when you use the Bet44 website, why we collect it, and how it is kept secure.

By using any Bet44 service, you automatically agree to this privacy policy. We therefore encourage you to read the full policy carefully before using the site. If anything is unclear, do not hesitate to reach out to our support team.

Data Collection

We collect certain information during registration and throughout your use of our services. This information falls into two categories:

Information Provided Directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and postcode
• Financial transaction details (payment methods and history)
• Copy of national ID or passport for identity verification

Automatically Collected Information:

• IP address and device type
• Browser version and operating system
• Login times, pages visited, and click activity
• Session data collected via cookies and tracking pixels

Bet44 never collects unnecessary information without your consent. We only gather what is genuinely needed to deliver the best possible service to you.

Use of Information

Bet44 uses the information collected from you for the following purposes:

• Account creation and management: Setting up your profile and keeping your session secure.
• Identity Verification (KYC): Verifying legitimate users and preventing fraud.
• Financial Transactions: Processing deposits, withdrawals, and bonuses.
• Customer Support: Resolving your complaints and queries promptly.
• Personalized Experience: Suggesting games, offers, and promotions tailored to your preferences.
• Legal Obligation: Meeting regulatory requirements.
• Responsible Gambling: Identifying excessive betting patterns to provide timely assistance.

Data Sharing

Bet44 takes your personal data privacy very seriously. However, in certain situations, we may need to share limited information with our trusted partners:

• Payment Processors: Information required to process transactions.
• Identity Verification Services: To complete the KYC process.
• Law Enforcement: In cases of court orders or legal obligations.
• Technology Service Providers: For site operation and maintenance only — they are not permitted to use your data for their own purposes.

Every one of our partners operates under a strict confidentiality agreement and may only use data for the specified purpose.

Security

At Bet44, we apply industry-leading security measures to protect your information. Our security infrastructure includes:

• SSL Encryption: All data transmissions are encrypted with 256-bit SSL.
• Firewall Protection: An advanced firewall system to block unauthorized access.
• Two-Factor Authentication (2FA): An added layer of security for your account.
• Regular Security Audits: Regular system testing conducted by independent experts.
• Data Backup: Encrypted backups stored on secure servers.

That said, no system on the internet is 100% secure. We also ask that you do your part — use a strong password, never share your login credentials with anyone, and report anything suspicious to us right away.

Cookie Policy

The Bet44 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: To keep core site functions running, such as maintaining your login session.
• Performance Cookies: To improve page load times and overall site speed.
• Functionality Cookies: To remember your preferences, such as language and theme.
• Analytics Cookies: To understand how users interact with the site.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.

User Rights

Every Bet44 member has specific rights over their own data. You can:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may correct any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can restrict the use of your data in certain specific situations.
• Data Portability: You can receive your data in a readable, portable format.
• Right to Object: You may opt out of marketing communications.

Child Protection

Bet44 is strictly an adults-only platform. We do not allow anyone under 18 to use our services, and we do not collect any information from minors. Age verification is mandatory at the time of registration.

If you believe a minor is using our platform, please notify our support team immediately. We will take prompt action.

Policy Changes

Bet44 may update this privacy policy from time to time. If any significant changes are made, we will notify you by email or through a site notification. The date of each update will be noted at the top of the page.

Continued use of Bet44's services after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Contact

For any questions or concerns about our privacy policy, please contact our dedicated Data Protection Team:

• Email: [email protected]
• Live Chat: Click the chat button on the right side of the site (active 24/7)
• Address: Bet44 Gaming Ltd., International Business Centre

Our privacy team typically responds within 24 to 48 hours. Complex matters may take up to 30 business days.